Does The DeLonghi Prima Donna ESAM6620 Espresso Machine Deliver On Quality And Convenience?
De’Longhi is a name that many coffee lovers associate with high quality machines so the De’Longhi Prima Donna ESAM6620 15-Bar Fully Automatic Bean to Cup Espresso/Cappuccino Machine is sure to grab the attention of many consumers in the market for an upgrade, especially with its bean-to-cup processes, it promises to deliver on a range of coffee types and its “one touch” operation.
All of the desirable features are there – digital display, milker frothing system, strong grinder, drip tray and cup warmer – as well as some additional features to create the best cup of coffee possible. Does this machine deliver a great tasting coffee or could more be done to satisfy buyers?
What benefits have buyers appreciated with this DeLonghi ESAM6620 Espresso Maker?
An interesting advantage that has been highlighted by buyers is the machine’s consistency over large batches of coffee, suggesting that this could be best suited to an office environment rather than the home. This De’Longhi Prima Donna ESAM6620 15-Bar Fully Automatic Bean to Cup Espresso Machine is highly adaptable, with adjustments to the cup sizes, grinder, temperature and dispenser, but it does quantity as well as quality.
If you are programming a series of coffees at once then it can take a little time to get them all out but most buyers would agree that it is worth the wait for the quality and taste of every single cup.
There is, however, the potentially beneficial extra of the memory function, which is said to recall coffee settings and preferences to speed up the process a little.
Sometimes it is the little details with an espresso coffee machine that make all the difference and while many reviewers stick to praising the taste and quality of the coffee, there are others talking about the machine’s worth for creating a wider range of hot drinks.
Hot water can be dispensed separately and the milk is heated to the right temperature to be added to tea and other drinks. Furthermore, the containers for the milk and water are quite large, adding to this idea of large quantities for multiple users, and most elements are easy to clean due to their removable nature and the auto-clean cycles.
There are many happy buyers talking about the quality of the coffee they have produced, from the strength of flavour of the espressos to the texture of the milk on their lattes and there are some great choices and adaptations to make to this bean to cup process.
However, it should be noted that the same processes can not be achieved when using the pre-ground coffee. Overall, it seems that the quality of the coffee itself is great but there is work to do on perfecting the machine.
Why are some buyers criticising the design and construction of the DeLonghi Prima Donna ESAM6620 Espresso Machine?
There is the sense that this is not the easiest coffee maker in the world to use because users might struggle to understand the machine’s display and cannot get the coffee to their liking.
A particular reviewer says that the ideal espresso is easy if you understand coffee and what the De’Longhi bean to cup machine is doing but should buyers really require that much knowledge on the subject in order to proceed?
It also does not help that the display with all the controls and commands has a history of breaking down after a while. Some attribute this to heat damage from its placement above the boiler. Unfortunately, this is not the only part that develops faults as the drip trip is easily broken and the mechanism on that very helpful milk frothing jug wears out.
Summary: how does this feedback affect the final verdict on this DeLonghi Prima Donna Bean to Cup?
This machine is clearly not without its flaws and the biggest concern for any buyer is the risk that the frothing jug and digital display will develop the same faults as other buyers have experienced and they will be paying out for replacements.
With a few tweaks to the design and greater capabilities on pre-ground coffee settings the DeLonghi espresso machine would come much closer to being a 5 star product; as things stand, it is a 4 star product with potential that is still highly recommendable to those large households and offices that want a reliable, consistent batch of coffee without compromising on the quality.
Find more reviews about the De’Longhi Prima Donna ESAM6620 15-Bar Fully Automatic Bean to Cup Espresso/Cappuccino Machine on Amazon here.